Claims

Claims

We understand that making a claim might be considered a daunting experience. However, the team at RSG TRE will be with the Policyholder through every step of the process, from the inception of the policy through to the settlement of a claim.

RSG TRE has a dedicated claims support team with private practice and Lloyd’s market experience in dealing with M&A claims. Uniquely, this team is fully imbedded with the team of M&A underwriters, giving the claims team real time access to, and contact with, the underwriters who underwrote your policy.

At RSG TRE we work closely alongside our carrier group, so as to ensure that the Policyholder receives timely and considered communications. Under our binder, a lead insurer is appointed to manage and settle your claim on behalf of the wider carrier group. This ensures that the Policyholder does not have to deal with multiple insurers, which guarantees that your claim is dealt with expeditiously.

For policies written in 2020, AXIS Syndicate 1686 at Lloyd’s is the lead insurer, and for all complex claims, RenaissanceRe Syndicate 1458 at Lloyd’s is second lead. All insurers operate under the terms of the Lloyd’s Claims Scheme, the details of which are published on the Lloyd’s website.

Should you wish to notify us of a claim, or if you have any further queries regarding our claims process, please email us at claims@rsgtre.com and we will respond to your query expeditiously. Prior to making a claim, please ensure that you have familiarised yourself with, and / or sought external advice regarding, the relevant provisions of your policy.

At all times we aim to work collaboratively in order to make your claims experience as painless a process as possible.

Alex White
Head of Claims
Direct Line: 0208 068 2393
Mobile: 07792 661133
Email: alex.white@ryansg.com